Terms of service
Terms & Conditions
Welcome to our website. These Terms & Conditions govern your use of our online store and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website.
1. Company Information
We are a Free Zone Company (FZCO) registered in Jebel Ali, Dubai, United Arab Emirates, operating an online store specializing in fashion shoes, bags, handbags, and accessories for men and women.
2. Eligibility to Use the Website
By using this website, you confirm that:
- You are at least 18 years old or using the website under the supervision of a parent or legal guardian.
- The information you provide is accurate, complete, and current.
- You will use the website only for lawful purposes.
3. Products & Availability
All products displayed on the website are subject to availability.
We reserve the right to limit quantities, discontinue products, or modify product specifications without prior notice.
We make reasonable efforts to display product colors and details accurately; however, actual colors may vary depending on screen settings and devices.
4. Pricing
All prices displayed on the website are in AED unless otherwise stated.
Prices are subject to change without prior notice.
Applicable taxes, shipping charges, customs duties, or additional fees may apply depending on the delivery destination.
5. Orders & Acceptance
Once an order is placed, you will receive an order confirmation email or notification.
Order confirmation does not guarantee acceptance of the order.
We reserve the right to cancel or refuse any order for reasons including but not limited to:
- Product unavailability
- Payment authorization failure
- Pricing or technical errors
- Suspected fraud or unauthorized activity
6. Payment Terms
We only accept payments through our approved and secure online payment gateways available on the website.
Cash on Delivery (COD) is not available.
Orders will only be processed after successful payment authorization and confirmation.
We do not store complete debit or credit card details on our servers.
7. Shipping & Delivery
Orders are processed according to our Shipping Policy.
Delivery timelines are estimates and may vary due to courier operations, customs clearance, weather conditions, public holidays, or unforeseen circumstances.
Customers are responsible for providing accurate delivery information.
8. Returns & Exchanges
Returns and exchanges are governed by our Return & Exchange Policy.
We reserve the right to refuse returns or exchanges that do not comply with our stated conditions.
9. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Images
- Product designs
- Graphics
- Text
- Website design
- Branding materials
is the property of the company or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written consent.
10. Prohibited Activities
Users may not:
- Use the website for unlawful purposes
- Attempt unauthorized access to the website or servers
- Disrupt website functionality or security
- Use automated systems, bots, or scraping tools without permission
- Upload harmful code, viruses, or malicious content
11. Limitation of Liability
To the maximum extent permitted by law:
We shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the website or products purchased.
Our total liability shall not exceed the amount paid for the purchased product.
12. Disclaimer
The website and products are provided on an "as available" and "as is" basis without warranties of any kind, either express or implied.
We do not guarantee uninterrupted or error-free website operation.
13. Privacy
Your use of the website is also governed by our Privacy Policy.
14. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws and regulations applicable in the United Arab Emirates.
Any disputes arising in connection with the website or purchases shall be subject to the jurisdiction of the competent courts of Dubai, UAE.
15. Changes to Terms & Conditions
We reserve the right to modify or update these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon publication on the website.
16. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
Company Name: Bluroxy Fashion Trading FZCO
Location: Jebel Ali Free Zone, Dubai, United Arab Emirates
Email: support@bluroxy.com